Knowledge Management (KM) 101 - PROCESS

  • 31 May 2018
  • 9:00 AM - 5:00 PM
  • Sense, WIS@Changi 116 Changi Road, #05-01, Singapore 419718.


  • Members
  • Non-Members

Registration is closed


Knowledge Management (KM) 101 - PROCESS : Workflows & processes to promote knowledge capturing and sharing 


"Capture of knowledge is not the key to success - releasing it is! Knowledge must be released internally so it can be amplified, reapplied, reworked, and adapted for new contexts.” 

Arthur Shelley, KRO Lead Evaluator, Author of Knowledge Succession

Quite often, knowledge capture and sharing occur rather incidentally in organisations, and it is often the result of an individual’s initiative to share insights that he or she might have uncovered. Hence, such insights are often left to chance which will be a heavy risk to bear as organisations increasingly need to be agile and adaptable in an increasingly VUCA (volatile, uncertain, complex & ambiguous) environment.


KM Process 101: Workflows & processes to promote knowledge capturing and sharing (7 hrs)

This introductory session on KM Process endeavours to share ways to embed KM principles into organisation processes and promote knowledge creation, capture, sharing and adaptation. Upon completion of KM Process 101, participants will be able to:

  • Describe different ways to embed knowledge principles into workflows/practices to enhance performance
  • Discuss ways to encourage knowledge behaviours as natural part of work
  • Modify current processes to better promote knowledge creation, capture, sharing and adaptation
  • Modify current processes to manage explicit and tacit knowledge from internal and external sources


Mohamad Faiz Selamat  

Faiz is currently Executive Director of a Social Enterprise which provides education, training and social programmes across Singapore.

Passionate about learning and helping others learn, he has effected his personal philosophy of learning design, training systems, and organization performance, to education institutions, corporates, government and non profit agencies in Singapore, Indonesia and Malaysia. As a social entrepreneur who believes in 'doing good business', he is always keen to find ways to help others such that it empowers and creates a sustainable resource for the recipient.

He hopes to create social and economic change through better education, better opportunities, and better economic prospects


KMS Members - $150 per pax, 

Non-Members - $380 per pax

Sign up as a KMS individual member now to enjoy great workshop rates and KMSG 2018.
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